Social Media

Here’s how you can connect with us online

Social media channels

We have the following social media channels

Taranaki Regional Council

Taranaki Public Transport

Regional Gardens

Towards Predator-Free Taranaki

Taranaki Enviroschools

Yarrow Stadium

How we use social media

We use social media to share information about our work at Taranaki Regional Council, the work of our partners and events or topics of interest to the community in Taranaki.

We may follow or like the pages of individuals or organisations that are relevant to our work. In some cases, we may also share their social media posts. These actions do not mean we endorse them nor is it a guarantee on the accuracy of their information.

Before you engage with us on social media, we ask that you read our community guidelines, as well as the platform’s terms of use.

Community guidelines

These guidelines cover all pages managed by Taranaki Regional Council, across all social media platforms.

We encourage conversation and participation in our online communities and welcome a diverse range of views. It is important to us that our community is safe and respectful and that conversations are constructive. We ask that everyone follows these guidelines. If you post a comment or reply or send a message that breaks these rules, it may be hidden or removed. We may also choose to block you.

Be respectful: We will not tolerate comments we consider offensive, sexist, racist, profane, defamatory, threatening or which are otherwise inappropriate or harmful – whether towards us, our staff, our partners or other groups or individuals.

Keep it relevant: Stay on topic with what the conversation is about. You can always contact us directly if you have queries or concerns about an unrelated topic.

Stick to the facts: Much of our work involves scientific fact and information. Our community relies on our online space to be a place of truth and fact so we require comments to be the same. Differences of opinion are OK, sharing misinformation is not.

Protect privacy: Please do not share any personal or sensitive information about yourself or others.

No spam: Please no unsolicited ads or repeat comments, messages or posts.

See a te reo Māōri word and want to know the meaning in English? Visit Māori Dictionary(external link) or respectfully ask – it’s a great opportunity for us all to learn together.

What you can expect of us

Where relevant and where we can, we will engage in conversations. However, we cannot reply to every individual message or comment.

We will work to keep our online community safe, factual and respectful by removing or hiding comments that breach our guidelines. We may also block individuals if their comments are extreme or they repeatedly or deliberately breach guidelines. This will be solely at our discretion.

We monitor our pages and social media inboxes between the hours of 8am and 4.30pm, Monday to Friday. Social media posts, messages and responses are records and may be retained under the Public Records Act.

How to contact us outside social media

Some things are better dealt with in person, over the phone or by email. If you have a query about something you see on our social media or anything else we are responsible for, there are a range of ways you can contact us. We’re always happy to help.

Phone: 0800 736 222 (during business hours)

Email: info@trc.govt.nz

Write to us: 47 Cloten Rd, Stratford