Accessible bus services

All buses in the Citylink urban fleet serving Waitara, Bell Block, New Plymouth and Oakura, are low-floor, have no steps and are wheelchair accessible.

There are some wheelchair restrictions to consider:

  • There are no restraints on the bus, so wheelchair brakes must be on at all times while travelling.
  • Your wheelchair must not take up a space of more than 700mm wide and 1200mm long or have a chair/passenger combined weight of more than 240kg.
  • All passengers should be able to board a bus and pay the bus fare unaided. If you require assistance, please travel with a support person.

Discounted bus travel

  • Total Mobility members receive a concession fare on Citylink, Southlink and Connector buses when using their registered Bee Card. 

Head to the Bee Card section of our website to find out more. 

Contact Total Mobility

Call us on 0800 868 662 or email