Accessible bus services

All buses in the Citylink urban fleet serving Waitara, Bell Block, New Plymouth and Oakura, are low-floor, have no steps and are wheelchair accessible.

There are some wheelchair restrictions to consider:

  • There are no restraints on the bus, so wheelchair brakes must be on at all times while travelling.
  • Your wheelchair must not take up a space of more than 700mm wide and 1200mm long or have a chair/passenger combined weight of more than 240kg.
  • All passengers should be able to board a bus and pay the bus fare unaided. If you require assistance, please travel with a support person.


Contact Total Mobility

Call us on 0800 868 662 or email