Bikes on buses

Buses on all Citylink urban routes (New Plymouth, Bell Block, Waitara) are equipped with bike racks.

If you’re taking the bus, it’s free to use the bike rack.

  • Cyclists are responsible for loading and unloading their bike.
  • The bike rack takes two bikes at a time.
  • Racks are designed to carry bikes with wheels larger than 16in or 40cm.
  • The maximum insured value of any bike on the rack is $1500.
  • Also see information for eBike users

Loading your bike

Step 1: Squeeze bike rack handle up.

Step 1: Squeeze bike rack handle up to release lower rack.

Step two: LIft bike on to rack.

Step 2: Lift bike on to rack with front wheel facing towards yellow support arm, and fit wheels into clearly labelled slots.

Step 3: Raise support arm over front tyre.

Step 3; Raise the support arm over the front tyre so the hook rests on top of the front wheel.

Please remember that loading and unloading your bike is up to you. Always load your bike from the front of the bike rack.

Unloading your bike

Let the driver know you will be unloading your bike.

Step 1: Unhook and lower the support arm, and lift bike from rack.

Step 1: Unhook and lower the support arm from the font tyre and lift your bike from the rack.

Step 2: Fold rack up if no one else is using it.

Step 2: If no one else is using the rack, squeeze handle and fold the bike rack back up.


Note that eBikes can be carried on the bike racks as long as they do not exceed the maximum weight limit of 55lb (about 25kg) and are within the racks' dimensional limits (maximum wheelbase of 44in or 111cm and wheel diameter of 20in to 29in or 51cm to 74cm)..

Many eBikes are within the weight limit but some are heavier.  But some will also have easily removable batteries to reduce the weight substantially.  A removable battery may be brought on to the bus.