The Bee Scheme is updating its expiry terms and conditions on 27 February 2025 in preparation for Motu Move, a new ticketing and payment solution.
Motu Move is rolling out region-by-region offering new ways to pay for public transport in New Zealand. This means fair and consistent conditions need to be set for the expiry of Bee Cards for all Bee regions.
The Bee Card will remain active in the Taranaki Region until we transition in late 2025/ early 2026. With Motu Move, you’ll be able to pay for your bus using a contactless debit or credit card, Apple Pay, Google Pay, or a prepaid Motu Move card.
You don’t need to do anything right now. As we get closer to the switch, we’ll remind Bee Card users to use up their balances to make the transition smooth. You'll be able to receive a refund for the balance remaining on your Bee Card* and more information will be released about this closer to the launch. We'll make sure everyone knows about any actions they need to take well in advance.
To learn more about Motu Move, visit motumove.govt.nz(external link)
To read all Bee Card terms and conditions, visit the Bee Card website.(external link)
What's changing?
The expiry of Bee Cards and value.
| Reference number | Current terms and conditions | Changed terms and conditions |
| 68 | When the Bee Scheme ends, Scheme Expiry, you will not be able to use Bee Cards and the Value on them, nor Tickets, for the Bee Scheme. | When the Bee Scheme ends with respect to a Council, Scheme Expiry, you will not be able to use Bee Cards, the Value on them, nor Tickets issued by that Council anywhere the Bee Scheme still operates. |
| 69 | At Scheme Expiry we must provide a means by which you can use Bee Card Value but not Tickets after Scheme Expiry for Transport Services similar to those available under the Bee Scheme, which may be confined to such of our cities and regions as you would normally use Transport Services in, and which may have a time limit for use of notless than three months from Scheme Expiry. | Before Scheme Expiry, each Council must provide a reasonable opportunity to use remaining Bee Card Value and Tickets in the area the Bee Scheme is expiring. To avoid doubt, you are not entitled to a refund for unused Bee Card Value or Tickets at Scheme Expiry, subject to clauses 34 and 35. |
| 70 | Before doing either of these things we may require you to first: return the applicable Bee Card; and if the Bee Card is registered, prove to our reasonable satisfaction that you are the person to whom it is registered; or otherwise, prove to our reasonable satisfaction that you are the person who paid for the Bee Card Value. | Remove no longer relevant. |
| 71 | At least one month before Scheme Expiry we must give notice of Scheme Expiry and how you can use Bee Card Value after Scheme Expiry: at wwww.beecard.co.nz; and in a newspaper circulating in each of our regions and cities; and on the website of each Council. | Becomes 70. At least two months prior to Scheme Expiry with respect to a Council, that Council must give notice of Scheme Expiry and how you can use remaining Bee Card Value and tickets: (a) at www.beecard.co.nz; and (b) in a newspaper circulating within that Council’s boundaries; and (c) on the website of that Council. |
* Terms and conditions may apply.